Internet searches redirects – Removal Instructions

By | mei 22, 2013
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Internet searches redirects are very annoying, and there are several reasons why you may have troubles with Internet searches redirects the most likely cause is a malware infection. One of the most common infections is a browser hijacker, but also a rootkit or other malware can may be the cause of this redirects in your browser.

Browser redirect viruses and other malware that is related to this problems are not something new and they are a well known problem. Malware developers and cybercriminals have been using this technique for many years to generate traffic to their websites, gathering search terms and redirect users to websites from where they’ll earn a commission or some sort of revenue with clicks on malicious ads.

This type of malware  is especially designed specifically to make money. It generates a lot of web traffic and tries to fool the victim into paying for useless software like rogueware and other scareware. But also semi-rogueware is a common problem like systemcleaner and regcleaners that only after payment will do their job.

Internet searches redirects - Removal Instructions

Internet searches redirects

Internet searches redirects – Removal Instructions

All tools used in our malware removal guides are completely free to use and should remove any trace of malware from your computer.
Please be aware that removing Malware is not so simple, and we strongly recommend to backup your personal files and folders before you start the malware removal process.

1. Clean the Windows hosts-file

  • Download Microsoft Fixit! to your desktop.
  • Doubleclick on MicrosoftFixit50267.msi to start the cleaning tool.
  • Please check the I Agree option and click next.
  • Before cleaning the tool will create a new system restore point.
  • When the tool is ready click on the close button.
  • You must restart your system for the configuration changes made to Microsoft FixIt 50267 to take effect.
  • Click Yes to restart now.

2. Run a scan with AdwCleaner

Download download AdwCleaner to your desktop.

  • Important! Before starting AdCleaner, close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete, then confirm each time with Ok.

  • Your desktop icons will be disappear, this is normal so don’t be worry about that.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • NEXT, double click on adwcleaner.exe to run the tool.
  • Click now on Uninstall, then confirm with yes to remove AdwCleaner from your computer.

3. Run a scan with TDSSKiller

Please download the latest official version of Kaspersky TDSSKiller to your desktop from one of the links below.
http://support.kaspersky.com/downloads/utils/tdsskiller.exe
http://support.kaspersky.com/downloads/utils/tdsskiller.zip

  • If you can’t start Kaspersky TDSSKiller, you first need to rename it so that you can get it to run. Rename the executable from TDSSKiller.exe to iexplore.exe or svchost.exe, and then double-click on it to launch.
  • Kaspersky TDSSKiller will now start and display the welcome screen and we will need to click on Change Parameters option.
  • Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.

  • Next,we will need to start a scan with Kaspersky TDSSKiller
  • Click the Start Scan button to begin the scan and wait for it to finish.
  • Warning! Do not use the computer during the scan!
  • When it finishes, you will either see a report that no threats were found like below:
  • If no threats are found at this point, just click the Report selection on the top right of the form to generate a log. A log file report will pop which you can just close since the report file is already saved.
  • If any infection or suspected items are found, you will see a window similar to below.

  • If you have files that are shown to fail signature check do not take any action on these. Make sure you select Skip. We will tell you what to do with these later. These may not be issues at all.
  • If ‘Suspicious objects’ are detected, the default action will be Skip. Leave the default set to Skip and click on Continue.
  • If Malicious objects are detected, they will show in the Scan results. TDSSKiller automatically selects an action (Cure or Delete) for malicious objects.
  • Make sure that Cure is selected. Important! -> If Cure is not available, please choose Skip instead. Do not choose Delete unless instructed to do so.
  • Just for Reference purposes, if you were to quarantine any detected objects, Quarantined files will not be removed! They are moved to a quarantine folder.
  • The default quarantine folder is in the system disk root folder, e.g.:
  • C:\TDSSKiller_Quarantine\23.07.2010_15.31.43
  • After clicking Next, TDSSKiller applies selected actions and outputs the result.
  • A reboot might require after disinfection, please reboot immediately if it states that one is needed.

4. Run a scan with Malwarebytes Anti-Malware

Download Malwarebytes Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware
  • Then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • If you accidently close it, the log file is saved here and will be named like this: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes’ Anti-Malware\Logs\mbam-log-date (time).txt
  • Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
  • Click OK to either and let MBAM proceed with the disinfection process.
  • If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
  • After the restart in Normal mode, start Malwarebytes Anti-Malware again and perform a Full System scan to verify that there are no remaining threats.

5. Run a scan with HitmanPro

Please download HitmanPro to your desktop from one of the following links
HitmanPro (32bit) – Direct download link
HitmanPro (64bit) – Direct download link

  • Double click on HitmanPro to start the program, if you are experiencing problems while trying to start HitmanPro, you can use the Force Breach mode.
  • To start HitmanPro in Force Breach mode, hold down the left CTRL-key when you double click on HitmanPro and all non-essential processes will be terminated, including the malware processes.
  • HitmanPro will start and you’ll need to follow the prompts (by clicking on the Next button) to start a system scan with this program.
  • The program will start to scan the computer. The scan will typically take no more than 2-3 minutes.
  • Click on the next button and choose the option activate free license
  • Click on the next button and the infections where will be deleted.

  • Click now on the Save Log option and save this log to your desktop.
  • Click on the next button and restart the computer.

Restore the Internet Explorer Settings

  • Start Internet Explorer, click on the gear icon [Image: icongear.jpg] (Tools for Windows XP users) at the top right, and then click on Internet Options.
  • In the Internet Options dialog box, click on the Advanced tab, then click on the Reset button.
  • In the Reset Internet Explorer settings section, check the Delete personal settings box, then click on Reset.
  • When Internet Explorer finishes resetting, click Close in the confirmation dialogue box and then click OK.
  • Close and open Internet Explorer and check everything is fixed as well.

Restore the Firefox Settings

  • At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu (on Windows XP, click the Help menu at the top of the Firefox window), and select Troubleshooting Information.
  • Click the Reset Firefox button in the upper-right corner of the Troubleshooting Information page.
  • Click Reset Firefox in the confirmation window that opens.
  • Firefox will close and wil be reset with the default settings.
  • When it’s done, a window will list the information that was imported. Click Finish and check everything is fixed as well.

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