This file contained a virus and was deleted [Solution]

When you receive the message “this file contained a virus and was deleted” in your browser when trying to download a program using Internet Explorer then the file is not infected but your computer. The “this file contained a virus and was deleted” message is presented because your computer is infected with the ZeroAccess / Sirefef rootkit.

The ZeroAccess / Sirefef rootkit wil also change the “symlinks” Junction reparse point of Microsoft Security Essentials or Windows Defender. In the most cases it is not possible to remove or reinstall Windows Defender or Microsoft Security Essentials because you will receive a message like “An error has occurred in the program during initialization. If this problem continues, please contact your administrator. Error Code: 0x80073b01.”

When you try to open Microsoft Security Essentials or Windows Defender and you got the message “Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.”, and if you want to download a file with Internet Explorer you will receive the message “this file contained a virus and was deleted

HitmanPro is able to remove these modified Reparse Points so that Microsoft Security Essentials or Windows Defender will function again, for removal of this malware we advise to follow the below instructions for removing the ZeroAcces rootkit to get rid of the messages like “this file contained a virus and was deleted” and “Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item”.

This file contained a virus and was deleted

This file contained a virus and was deleted

This file contained a virus and was deleted [Solution]

All tools used in our malware removal guides are completely free to use and should remove any trace of malware from your computer that cause the “This file contained a virus and was deleted” message.
Please be aware that removing Malware is not so simple, and we strongly recommend to backup your personal files and folders before you start the malware removal process.

Step 1 – Run a scan with HitmanPro to terminate the processes causing the message “This file contained a virus and was deleted”
Step 2 – Run a scan with RogueKiller to remove the This file contained a virus and was deleted message en ZeroAccess remnants.
Step 3 – Use Malwarebytes Anti-Malware to check for malware that cause the “This file contained a virus and was deleted”
Information – Last but not unimportant some information how to protect your computer with a good Internet Security program.

1. Run a scan with HitmanPro to remove the ZeroAccess rootkit

Please download HitmanPro to your desktop from one of the following links
HitmanPro (32bit) – Direct download link
HitmanPro (64bit) – Direct download link

  • Double click on HitmanPro to start the program, if you are experiencing problems while trying to start HitmanPro, you can use the Force Breach mode.
  • To start HitmanPro in Force Breach mode, hold down the left CTRL-key when you double click on HitmanPro and all non-essential processes will be terminated, including the malware processes.
  • HitmanPro will start and you’ll need to follow the prompts (by clicking on the Next button) to start a system scan with this program.
  • The program will start to scan the computer. The scan will typically take no more than 2-3 minutes.
  • Click on the next button and choose the option activate free license
  • Click on the next button and the infections where will be deleted.
  • Check Internet Explorer to see if the message “This file contained a virus and was deleted” is gone.

  • Click now on the Save Log option and save this log to your desktop.
  • Click on the next button and restart the computer.

2. Run a scan with Roguekiller to remove the ZeroAccesa remnants

  • Download Roguekiller from one of the links below to your dekstop.
    RogueKiller.exe
    RogueKiller.exe (mirror)
    RogueKillerX64.exe
  • Double click on RogueKiller.exe to start this malware removal utility it will start automatically the prescan, this should take only a few seconds to complete.
  • After the prescan is finished click on the Start button to perform a full system scan.

Roguekiller

  • When the scan has completed, you can press the Delete button to remove the detected items and registry keys they found by Roguekiller

Roguekiller - Scan

  • If RogueKiller detects malicious Registry entries, you can delete them by clicking the Registry tab and clicking the Delete button. Please check each registry entry before deleting it.
  • Check Internet Explorer to see if the message “This file contained a virus and was deleted” is gone.

3. Run a scan with Malwarebytes Anti-Malware to check for other malware

Download Malwarebytes Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware
  • Then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • If you accidently close it, the log file is saved here and will be named like this: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes’ Anti-Malware\Logs\mbam-log-date (time).txt
  • Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
  • Click OK to either and let MBAM proceed with the disinfection process.
  • If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
  • After the restart in Normal mode, start Malwarebytes Anti-Malware again and perform a Full System scan to verify that there are no remaining threats.
  • Check Internet Explorer to see if the message “This file contained a virus and was deleted” is still gone.

Information

Some of the programs that we used in our malware removal guides would be a good idea to keep and used often in helping to keep the computer clean. Malwarebytes Anti-Malware is one of the most powerful anti-malware tools. It is totally free but for real-time protection you will have to pay a small one-time fee. The license of Malwarebytes Anti-Malware is life-time so you have to buy it once, and because Malwarebytes Anti-Malware is a great addition to your regular virusscanner of security programs.

Choose a good internet security suite, Bitdefender’s Internet security 2013 is an excellent, user-friendly security suite, and with the autopilot technology there are no popups, no alerts or other messages because in this mode it will resolve almost every security issue on its own without the intervention of the user.

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